FAQs
How long does it take for home delivery?
For major cities, the delivery takes 2-3 working days. Working days are Monday-Saturday. For minor cities or interior cities, delivery takes 2-5 working days.
Why is my order cancelled?
You either provided incorrect phone number or incorrect address. Or you did not pick up the phone. We do not dispatch orders if not confirmed on call. Please pick up the phone when you get a call from unknown number otherwise your order will be cancelled if not confirmed in two days.
Bank transfer orders do not need any confirmation. They are dispatched once the payment has been made.
Do you deliver on weekend?
Depends on the courier service. Some of the orders do get delivered on weekends.
Can I track my item?
Yes. You will receive a text message when your order is dispatched. You can use that tracking number to track your order
Payments
I'm new how to order?
Please order it online on our website.www.spikedenim.com.au
Is it safe to order online?
Yes, we use industry standard SSL encryption to protect your details. Potentially sensitive information such as your name, address and card details are encoded so they can only be read on the secure server. This information is authenticated to ensure it only gets sent to this secure server and is checked to make sure it has not been tampered with during transfer.
What payment options do you offer?
We offer Cash on delivery & bank transfer.
